B and R Hardwood and Tile installation and Refinish / Installation Process

What to expect during the Hardwood Flooring Installation and Refinish Process:

B & R Hardwood and Tile has been in the flooring business for 15 years installing and restoring hardwood floors to their natural beauty.  Our crews are trained to follow the National Wood Flooring Association Guidelines.

1)      B & R meets with clients to evaluate and measure the floor. During this time, we inspect for pet damage, cracked boards, uneven boards, warping and other issues that can impact your flooring over time.  We measure the hardwood including, closets, hallways, treads and risers and other areas the homeowner wants included.  Bids are usually emailed to the homeowner within 5 business days.

2)      It is easiest to provide an accurate bid if flooring is exposed.  If the flooring is covered by vinyl, tile large rugs, carpeting or other items, we cannot guarantee our bid because we are unable to evaluate the entire floor.  Flooring issues that cannot be seen by the eye such as: crowning, ruined boards and poor sub floor conditions will cause additional charges to the project.

3)      Our refinish process includes two cuts of sanding and three coats of finish.  Our product is two coats of high quality professional oil base finish followed by one coat of water base finish.  This creates a smoother tougher finish

4)      Most refinishes are completed in 3-4 days unless the homeowner decides to add a custom stain color.  Custom stain colors usually add one day to the process and an additional charge.

5)      If trim and base shoe is removed and reinstalled during the refinish /installation process, there is an additional fee.  Generally, we recommend removing base shoe for all floor refinishing so that the sander can get as close to the wall as possible. We highly recommend removing both the trim and the shoe for projects which involve stain. 

6)      During the process, you will have to avoid the using the areas that are being installed or refinished.  Also, be prepared for a very strong smell which will dissipate over time.  Some customers elect to go on vacation or to stay somewhere else during the process.

7)      The homeowner is responsible for moving all furniture, household items, window treatments, items in closets and wall hangings.  If our crews arrive and have to move belongings, we will charge the customer for moving the items.  B & R will assist with furniture removal for a fee.  If you elect to have us move items, we will not be held responsible for damage to furniture or walls.

8)      B & R uses dust containment equipment for the best professional results.  We do not have a dustless system.  The homeowner should expect to find dust throughout the work area as a natural result of refinishing the floors.  Walls, windows, and sills will have a fine layer of dust on them.  B & R is not responsible for the clean-up of dust.  B & R can provide post –construction cleaning services for an additional charge.

9)       B & R recommends that you allow us to do demolition when removing old flooring, carpeting, etc.  This ensures proper evaluation of the sub floor and that all staples and other items are removed prior to new flooring installation.  If the homeowner elects to do their own demolition, they assume all responsibility for sub-floor and flooring problems which may arise in additional charges.   B & R will not be held liable for crowning or sub floor issues that happen because the customer elected to do their own demolition.

10)   During a flooring installation project, we highly recommend replacing old trim and base shoe.  Most customer’s that elect to re-use their old base trim and base shoe, find that it looks old and tired next to their new flooring.  It is much easier to keep a project on time lines, when a contractor purchases new trim and base shoe at the beginning of the project rather than the end.  About 75% of our customer’s replace trim and base shoe during a new flooring installation.

11)   Flooring installation and refinishing may cause damage to your walls.  At the end of the project, B & R will spackle and sand any damage but will not take responsibility for painting walls or doing paint touch ups. These are the customers ‘responsibility.  B & R will provide painting services for an additional fee.

12) B & R Hardwood and Tile, secures your home using a lock box for entry into your home.  Only our employees have access to the lock box.

 

B & R Hardwood and Tile, Inc.  8445 Powers Place, Chanhassen, MN 55317 Phone 612-644-8779

Website www.brflooring. biz    email kurt @brflooring.biz