What to expect during the Hardwood
Flooring Installation and Refinish Process:
B & R Hardwood and Tile has been in the flooring
business for 15 years installing and restoring hardwood floors to their natural
beauty. Our crews are trained to follow
the National Wood Flooring Association Guidelines.
1)
B & R meets with clients to evaluate and
measure the floor. During this time, we inspect for pet damage, cracked boards,
uneven boards, warping and other issues that can impact your flooring over
time. We measure the hardwood including,
closets, hallways, treads and risers and other areas the homeowner wants
included. Bids are usually emailed to
the homeowner within 5 business days.
2)
It is easiest to provide an accurate bid if
flooring is exposed. If the flooring is
covered by vinyl, tile large rugs, carpeting or other items, we cannot
guarantee our bid because we are unable to evaluate the entire floor. Flooring issues that cannot be seen by the
eye such as: crowning, ruined boards and poor sub floor conditions will cause
additional charges to the project.
3)
Our refinish process includes two cuts of
sanding and three coats of finish. Our product
is two coats of high quality professional oil base finish followed by one coat
of water base finish. This creates a
smoother tougher finish
4)
Most refinishes are completed in 3-4 days unless
the homeowner decides to add a custom stain color. Custom stain colors usually add one day to
the process and an additional charge.
5)
If trim and base shoe is removed and reinstalled
during the refinish /installation process, there is an additional fee. Generally, we recommend removing base shoe
for all floor refinishing so that the sander can get as close to the wall as
possible. We highly recommend removing both the trim and the shoe for projects
which involve stain.
6)
During the process, you will have to avoid the
using the areas that are being installed or refinished. Also, be prepared for a very strong smell
which will dissipate over time. Some
customers elect to go on vacation or to stay somewhere else during the process.
7)
The homeowner is responsible for moving all
furniture, household items, window treatments, items in closets and wall
hangings. If our crews arrive and have
to move belongings, we will charge the customer for moving the items. B & R will assist with furniture removal
for a fee. If you elect to have us move
items, we will not be held responsible for damage to furniture or walls.
8)
B & R uses dust containment equipment for
the best professional results. We do not
have a dustless system. The homeowner
should expect to find dust throughout the work area as a natural result of
refinishing the floors. Walls, windows,
and sills will have a fine layer of dust on them. B & R is not responsible for the clean-up
of dust. B & R can provide post
–construction cleaning services for an additional charge.
9)
B & R
recommends that you allow us to do demolition when removing old flooring,
carpeting, etc. This ensures proper
evaluation of the sub floor and that all staples and other items are removed
prior to new flooring installation. If
the homeowner elects to do their own demolition, they assume all responsibility
for sub-floor and flooring problems which may arise in additional charges. B & R will not be held liable for
crowning or sub floor issues that happen because the customer elected to do
their own demolition.
10)
During a flooring installation project, we
highly recommend replacing old trim and base shoe. Most customer’s that elect to re-use their
old base trim and base shoe, find that it looks old and tired next to their new
flooring. It is much easier to keep a
project on time lines, when a contractor purchases new trim and base shoe
at the beginning of the project rather than the end. About 75% of our customer’s replace trim and
base shoe during a new flooring installation.
11)
Flooring installation and refinishing may cause
damage to your walls. At the end of the project,
B & R will spackle and sand any damage but will not take responsibility for
painting walls or doing paint touch ups. These are the customers
‘responsibility. B & R will provide
painting services for an additional fee.
12) B & R Hardwood and Tile, secures your home using a lock box for entry into your home. Only our employees have access to the lock box.
B & R Hardwood and Tile, Inc. 8445 Powers Place, Chanhassen, MN 55317 Phone 612-644-8779
